Frequently Asked Questions
How much do you charge for delivery?
The cost of shipping one book is $3.00 Australia wide, delivered by Australia Post standard service. Postage cost will increase slightly with order quantity. Below is an estimate of postage cost by order amount:
- 1 book = $3.00
- 2 books = $5.00
- 3-5 books = $10.00
- 6-12 books = $15.00
For artwork prints, the postage cost is included in the listed prices.
When will my order be dispatched?
You can expect your order to be dispatched within 1-3 working days. Orders are sent via Australia Post standard delivery service.
For artwork prints, please allow up to 10 working days to receive your item.
Can you express post my order?
The default shipping at checkout is standard delivery. If you require express postage, please contact the publisher and an invoice will be sent to your email to pay for your order with the adjusted postage cost.
Ordering from outside of Australia
If you require an order to be posted overseas, please contact the publisher and an invoice will be emailed for the order that includes the adjusted postage cost.
What payment methods are available?
You can pay for your order through Paypal or checkout as a Paypal guest with Visa, Mastercard, American Express or Discover Network. Click on the “View Cart” button to be taken to the Paypal checkout page.
What is your return policy?
Books and artwork prints are non-returnable or exchangeable should you change your mind about your purchase. If you receive a faulty product, please contact the publisher and a replacement will be organised.
What if the book is out of stock?
If a book is out of stock, you will be unable to add it to your order. Please contact the publisher to find out when the book will be available to purchase again.
For book retailers – how can I stock your books?
Please contact the publisher if you are interested in stocking any of these books for sale.
The canvas size or framing option for an artwork is not available to purchase on your website
If you require a particular size or frame of an illustration as a canvas print not available to purchase from the website, please contact me and I can provide a quote and payment option for you.
Budgie Books 